Shipping policy
Paragon Sourcing – Shipping Policy
At Paragon Sourcing, we pride ourselves on delivering premium products with a reliable and transparent service. Please review our shipping policy below.
Processing Times
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Orders are typically processed within 1–3 business days once payment has been confirmed.
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As many of our items are sourced to order, dispatch times may vary depending on product availability. Customers will be notified of any delays.
Shipping Times & Services
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UK Orders: Estimated delivery within 5–10 business days.
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International Orders: Estimated delivery within 7–15 business days, depending on destination and customs clearance.
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All orders are shipped with tracked delivery for peace of mind. Tracking details will be provided as soon as your order has been dispatched.
Shipping Costs
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Shipping costs are calculated at checkout and vary based on delivery location and order size.
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Free standard shipping may be available on orders over a set value (promotions may apply).
Customs & Import Fees
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For international orders, customers are responsible for any customs duties, taxes, or import fees charged by their local authority.
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Paragon Sourcing is not liable for delays caused by customs.
Lost or Delayed Parcels
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If your order is significantly delayed or tracking shows no movement, please contact us and we will liaise with the courier.
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In the rare event of a lost parcel, we will work with you to resolve the issue promptly, either via replacement or refund.
Pre-Order & Special Sourcing Items
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Certain high-demand or exclusive items may have extended delivery times due to sourcing requirements. Estimated delivery will be communicated at the time of order.
Contact
For shipping-related enquiries, please contact us at paragonsourced@gmail.com with your order number.