Shipping policy

Paragon Sourcing – Shipping Policy

At Paragon Sourcing, we pride ourselves on delivering premium products with a reliable and transparent service. Please review our shipping policy below.

Processing Times

  • Orders are typically processed within 1–3 business days once payment has been confirmed.

  • As many of our items are sourced to order, dispatch times may vary depending on product availability. Customers will be notified of any delays.

Shipping Times & Services

  • UK Orders: Estimated delivery within 5–10 business days.

  • International Orders: Estimated delivery within 7–15 business days, depending on destination and customs clearance.

  • All orders are shipped with tracked delivery for peace of mind. Tracking details will be provided as soon as your order has been dispatched.

Shipping Costs

  • Shipping costs are calculated at checkout and vary based on delivery location and order size.

  • Free standard shipping may be available on orders over a set value (promotions may apply).

Customs & Import Fees

  • For international orders, customers are responsible for any customs duties, taxes, or import fees charged by their local authority.

  • Paragon Sourcing is not liable for delays caused by customs.

Lost or Delayed Parcels

  • If your order is significantly delayed or tracking shows no movement, please contact us and we will liaise with the courier.

  • In the rare event of a lost parcel, we will work with you to resolve the issue promptly, either via replacement or refund.

Pre-Order & Special Sourcing Items

  • Certain high-demand or exclusive items may have extended delivery times due to sourcing requirements. Estimated delivery will be communicated at the time of order.

Contact

For shipping-related enquiries, please contact us at paragonsourced@gmail.com with your order number.